OULU SERVICE JAM 2020
March 20th - 22nd
Oulu Game LAB Rantakatu 3, Oulu
48 HOURS TO MAKE WORLD BETTER
OULU SERVICE JAM 2020 SCHEDULE
FRIDAY 20.3
17:30 - 21:00
17:30 Coffee and snacks
18:00 Start, get to know the people
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Outline of the weekend
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Ideas and teams
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Secret theme
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Identifying users and problems
SATURDAY 21.3
9:00 -19:00
9:00 Breakfast
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Empathy, Human understanding
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Research methods
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Going out to research
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Ideas
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Prototyping
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Experimenting, Testing
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Better ideas
SUNDAY 22.3
9:00 -15:00
9:00 Breakfast
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More research, refinement, testing, learning
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Sharing prototypes and discoveries
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Sharing results to the Service Jams community
LOCATION
Oulu Game LAB, Rantakatu 3, 90100 Oulu
Enter from the courtyard / parking lot side. First floor of the pink building. Look for Oulu Service Jam sign on the doors. They will be locked but someone will come and open it for you.
TICKETS
Participation fee 50 euros (student ticket 25euros) includes coaching, materials and food during the weekend.

OULU JAMS IS PART OF THE GLOBAL JAMS
We are part of the Global Jams community who are interested about service design and eager to try out different approaches with design. Always willing to learn new things. For more info about Global Jams check http://globaljams.org/
COACHES
Meet our great team of coaches!
PAST JAMS

Oulu Service Jam 2019
Held on March 29th to 31st 2019. For the third time the location was Oulu Game Lab (oulugamelab.net). The Jam was supported by OP, Siili Solutions, Mainonnan Työmaa and BitFactor.

Oulu Service Jam 2018
Held on March 9th to 11th 2018 during the winter holiday break in Oulu. Location at Oulu Game Lab (oulugamelab.net). Supported by OP (op.fi) and OP Labs (op-labs.fi) and organised in co-operation with Potku Ry.

Oulu Sustainability Jam 2017
First ever jam in Oulu. Held on November 10th to 12th in Oulu. Location at Oulu Game Lab (oulugamelab.net). Organized by Oamk LABs and Oulu DevLAB. In cooperation with Potku Ry, PROTO ry and Kaaos-hanke (www.kaaosta.fi).
WHAT PEOPLE SAY
"Hyvin fasilitoitu – mutta rento! – viikonloppu, jossa todella oppi uutta sekä palvelumuotoilusta että itsestään. Varoitus! Ideointi muiden kuin oman tiimin kanssa avartaa ajattelua.”
Hilkka,
Copywriter / concept designer
"Jumping to an entirely new field without knowing the others is relieving and working with them to create a unique new business idea through a series of assignments is eye-opening. This is a nice chance to expand your thinking, meet new people and also get valuable experience on user experience and service design."
Ville Saarenpää,
Chairman of the Board at OuluES - Oulu Entrepreneurship Society
"Lähdin kokeilemaan, että mitä hätäseen epämukavalta tuntuva julkinen esiintyminen omalla ammatillisella profiililla itselle uudessa ja vieraassa ympäristössä, tuntuu. Sain lisää kipinää ja rohkeutta kokeilla uusia lähestymistapoja myös asiakastyöskentelyssä."
Juha Heimovirta,
käyttökokemussuunnittelija ja palvelumuotoilija
"Suosittelen! Perehdyt aidosti palvelumuotoilun prosesseihin ja niiden tarkoitukseen. Työskentelet ja verkostoidut alan ammattilaisten kanssa. Saat paljon hyvää kehittävää palautetta ja loistavia kontakteja. Löydät itsestäsi uusia hyviä puolia!
Tuomo Ruikka,
Palveluiden ja kokemusten Indiana Jones"